Returns & Exchanges
We want you to be completely satisfied with your Slipknot Official Store purchase, which is why we offer a 30-day return window for unworn and unwashed merchandise. If your gear doesn't fit or meet your expectations, follow our streamlined process to initiate a return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided by the portal, secure it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing